The Mines and Geosciences Bureau Regional Office No. V attended the recently concluded Seminar-Workshop and Assessment for the Department of Environment and Natural Resources (DENR) Hotline 8888 Resolution rate – Luzon Cluster last October 25-26, and November 5, 2021, held via Zoom.

In a report for January to September 30, 2021 period, DENR posted a 100% resolution rate on complaints and concerns lodged thru 8888 Citizens’ Hotline. Meanwhile, MGB R.O.-V is among the DENR Offices with 100% closure rate and has acted on referred complaints with concrete and specific action within the 72-hour prescribed period.

This project ensures fast and free access to public service delivery to constituents.